FAQ
We believe that knowing your product is key to taking care of it properly. We've provided some helpful answers to common questions below, but if you still have any unanswered queries, please feel free to get in touch with us! We're always happy to help and want to make sure you have all the information you need to take great care of your product.
French Flax Linen
What sets 100% French Flax Linen apart from other fabrics?
Linen is a superior choice when compared to other traditional fabrics like cotton or wool. Its incredible strength and durability make it a standout in the world of bed linens. Not only is linen one of the strongest natural fibers available, but it also improves with age, making it a low maintenance option that doesn't require ironing or dry cleaning. So if you're looking for a fabric that truly stands the test of time, flax linen is the way to go.
What is Flax Linen and why is it a popular choice in bed linen?
Flax linen is a popular choice in bedding due to its durability, breathability, eco-friendliness, and stylish appearance. Made from the fibers of the flax plant, flax linen is known for its natural texture and softness, making it a comfortable option for bedding. It's also a sustainable crop that requires fewer pesticides and herbicides and helps improve soil health. Additionally, flax linen has a natural, elegant look that can enhance the overall aesthetic of your bedroom and is available in a variety of colors and styles.
What is the process of making flax linen?
Flax linen is the trifecta of fabrics - luxurious, sustainable, and comfortable. It's crafted from the fibers of the flax plant, which is nurtured with care and harvested at the peak of perfection. Turning these fibers into the soft, durable, and stunning linen we all love is a true art form, requiring precision and passion at every step of the journey - from retting to spinning to weaving. Wrapping yourself in flax linen is like being hugged by Mother Nature herself, warm, cozy, and environmentally responsible. Indulge in the comfort and bask in the knowledge that you're making a positive impact on the world with every flax linen purchase.
What makes 100% flax linen an ideal choice for a goodnight's sleep?
Sleeping in 100% flax linen is a luxurious and eco-friendly choice that offers numerous benefits, including breathability, hypoallergenic properties, moisture-wicking, durability, and sustainability. Flax linen keeps you cool and comfortable, is ideal for those with allergies or sensitive skin, and helps to maintain a dry and comfortable sleeping environment. In addition, flax is one of the strongest natural fibers and the production process is gentle on the environment. So, choose flax linen for a good night's sleep and peace of mind knowing that you are making a responsible choice for both your comfort and the planet.
Orders
Do you offer Free Shipping?
At Linen to Bed, we are proud to offer free shipping for all orders over AUD $100 of our premium French Flax Linen within Australia. Our commitment to providing exceptional service to our customers extends to the delivery process, ensuring that your purchase arrives promptly and in excellent condition.
What is the estimated delivery time for my order?
At Linen to Bed, based in Melbourne, Australia, we are committed to delivering your orders in a timely manner. Within metro cities in Australia, you can expect your order to arrive within 2-5 business days, while in regional areas, it may take 3-6 business days. For those located in Western Australia, please allow for 5-8 business days for delivery. In some remote locations, the delivery time may be extended up to 11 days. Rest assured, we work diligently to get your order to you as soon as possible.
What's the status of my order?
To ensure the most efficient method of monitoring the status of your order, we highly recommend creating a user account. By doing so, you will have access to real-time information regarding the fulfillment of your order, a comprehensive history of your past orders, the ability to securely store delivery addresses, and much more. Additionally, we will also email you a link so you can easily track your order online. Furthermore, you will receive regular updates and notifications via email regarding the status of your order with Linen To Bed.
Do you have a policy in place for returns and exchanges?
We offer returns for change of mind purchases within 30 days. Please notify as soon as possible from the receipt of your goods if you would like a return.For a change of mind return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and the bedding cannot be slept in or washed. To complete a return or exchange, please email us at hello@linentobed.com.au with your Full Name and Order Number, and we will process your return or exchange request at the earliest.
Caring for your French Flax Linen
What is the recommended method for washing French Flax linen?
Get ready for a snooze fest in your plush French flax linen sheets, but first things first, they need a proper wash! Here's how: Fill up your washing machine with some cold H2O and a mild detergent, making sure your linen is separated from any colorful clothes that might bleed. Don't overstuff the machine, aim for a just-right load size. After the spin cycle, rinse away any suds or dirt to keep your linen feeling luxurious. And remember, a wash before the first use is always a good idea. Sweet dreams!
What is the recommended method for drying French flax linen?
Drying your French flax linen is the final step to achieve silky soft sheets! To get the best results, it is recommended to opt for a natural method of drying, such as air-drying. Hang your linen in a well-ventilated area, away from direct sunlight. If you must use a dryer, set it to a low heat setting and be mindful of over-drying, which can cause shrinkage and harm the fabric's fibers. It's best to take it out of the dryer while it's still slightly damp. By following these guidelines, you'll be able to maintain the luxurious feel of your French flax linen. Sweet dreams!
What steps should I take to eliminate stains from my French flax linen?
Eliminating stains from French flax linen requires quick action to avoid permanent damage. Begin by blotting the affected area with a clean cloth. Determine the type of stain and select a gentle and appropriate stain remover or laundry detergent. Wash the linen in cool or warm water using a mild detergent, making sure not to overload the machine. Air-dry or use a low heat setting on the dryer. By following these steps, most stains can be effectively removed while maintaining the appearance of your linen.
What type of laundry detergent is recommended for French flax linen?
When washing French flax linen, it's best to use a gentle, mild detergent. Avoid using harsh chemicals or bleach, as they can damage the fibers and decrease the softness and durability of the fabric. A laundry detergent specifically formulated for delicate fabrics is a good choice, or a mild, plant-based detergent.
Exceptional!
"So delighted with our new bed linen. I purchased the Tumeric sheet set with duvet and got 2 Olive pillow slips as part of the purchase. The colours are glorious, the quality of the fabric and the details (zippers, seams, elastic etc) are all exceptional. Love it all so much I’ve just ordered the Oliver duvet set so I can mix and match!"
Deborah M, Australia